How To Cancel Nsfas

How to Cancel NSFAS

If you’re a student in South Africa and have been receiving financial aid from NSFAS (National Student Financial Aid Scheme), but now wish to cancel your funding, this guide will walk you through the process step by step. Whether you no longer require financial assistance or have found alternative funding sources, cancelling NSFAS is a straightforward procedure. By following the instructions outlined below, you’ll be able to cancel your NSFAS funding and ensure that it is re-allocated to other students who require it.

Step 1: Gather the necessary information

Before you proceed with cancelling NSFAS, it’s important to have all the required information at hand. This includes your personal details, NSFAS reference number, and any supporting documentation related to your cancellation request. It’s a good idea to have a pen and paper ready to jot down any important information or reference numbers provided during the cancellation process.

How To Cancel Nsfas

Step 2: Contact NSFAS

To cancel your NSFAS funding, you’ll need to get in touch with their offices. The fastest and most convenient way to do this is by calling their toll-free helpline. Dial 0800 067 327 and follow the automated menu options to reach the cancellation department. It’s recommended to call during office hours to ensure your call is answered promptly.

Step 3: Provide your details

Once connected with an NSFAS representative, explain that you wish to cancel your funding and provide your personal information. This will include your full name, ID number, and NSFAS reference number. It’s crucial to accurately provide this information to avoid any errors or delays in the cancellation process.

Step 4: State your reason for cancelling

NSFAS will inquire about the reason for your cancellation. You can simply state that you no longer require financial assistance or have obtained alternative funding. Be honest and straightforward in your response to ensure the cancellation process goes smoothly. If you faced any challenges that led to your decision, such as difficulty accessing the funds or dissatisfaction with the service, it may be worth mentioning these as well to provide feedback for NSFAS to improve their processes.

Step 5: Submit any required documentation

Depending on your circumstances, NSFAS may require additional documentation to be submitted in support of your cancellation request. They will inform you of any specific requirements during the call. These could include a written letter of cancellation or any other supporting documents. It’s essential to carefully follow the instructions given by the NSFAS representative and promptly submit any requested documents to expedite the cancellation process.

Step 6: Confirm the cancellation request

Once you have provided all the necessary information and documentation, ask the NSFAS representative to confirm that your cancellation request has been processed. They should provide you with a reference number or confirmation of cancellation. It’s important to have this reference number for future correspondence or to track the progress of your cancellation if necessary.

Step 7: Follow up

After a few days, it’s a good idea to follow up with NSFAS to ensure that your cancellation request has been successfully processed. You can do this by calling their toll-free helpline again and providing your reference number. The NSFAS representative should be able to provide you with an update on the status of your cancellation and confirm that it has been finalized.


Cancelling your NSFAS funding in South Africa is a relatively simple process. By gathering the necessary information, contacting NSFAS, providing your details and reason for cancellation, submitting any required documentation, and confirming the cancellation request, you can ensure a smooth and efficient cancellation experience. Remember to follow up with NSFAS to guarantee that your cancellation has been successfully processed. By cancelling your NSFAS funding when you no longer require it, you allow the funds to be allocated to other deserving students who are in need of financial assistance.