How To Cancel Takealot Order

Canceling a Takealot Order in South Africa

Have you made a purchase on Takealot and realized you need to cancel it? Don’t worry, the process is straightforward and easy to navigate. In this guide, we will walk you through the steps to cancel a Takealot order in South Africa. Whether you changed your mind, found a better deal, or simply no longer need the item, we have you covered.

Step 1: Log In to Your Account

The first step to canceling your Takealot order is logging in to your account on the Takealot website. Once you are logged in, navigate to your account settings where you can view your recent orders. Find the order that you wish to cancel and click on it to proceed with the cancellation process.

Step 2: Locate the Cancel Option

After clicking on the order you want to cancel, look for the cancel option on the order details page. Takealot typically provides a button or link that allows you to cancel your order with a simple click. If you are unable to find the cancel option, you can also reach out to Takealot’s customer service for assistance.

Step 3: Confirm the Cancellation

Once you have clicked on the cancel option, Takealot may ask you to confirm the cancellation. This step is to ensure that you indeed want to proceed with canceling your order. Confirm your decision to cancel the order, and Takealot will process the cancellation request.

How To Cancel Takealot Order

Step 4: Check for a Refund

After canceling your order, keep an eye on your payment method for a refund from Takealot. Takealot typically processes refunds within a few business days, depending on your bank or payment provider. If you do not receive your refund within the expected time frame, reach out to Takealot’s customer service for further assistance.

Step 5: Contact Customer Service

If you encounter any issues or need additional help with canceling your order, do not hesitate to contact Takealot’s customer service. They have a dedicated team ready to assist you with any concerns or queries you may have regarding your canceled order.

Common Questions About Canceling Takealot Orders

Can I Cancel My Takealot Order After It Has Been Shipped?

If your order has already been shipped, it may be challenging to cancel it. However, you can contact Takealot’s customer service to see if there are any alternative solutions available.

Will I Be Charged a Fee for Canceling My Takealot Order?

Takealot typically does not charge a fee for canceling an order. However, it is essential to review Takealot’s cancellation policy to understand any potential fees that may apply in specific circumstances.

Can I Edit My Order Instead of Canceling It?

If you wish to make changes to your order, such as updating the delivery address or adding items, you may be able to do so depending on the order’s status. Contact Takealot’s customer service for assistance with editing your order.


Cancelling a Takealot order in South Africa is a straightforward process that can be done through your account settings on the Takealot website. By following the steps outlined in this guide, you can easily cancel your order and receive a refund if applicable. If you encounter any difficulties or have questions along the way, Takealot’s customer service is always available to assist you. Remember to review Takealot’s cancellation policy for any specific terms or fees that may apply to your order.