How To Check Dstv Balance

If you are a DStv subscriber in South Africa, it is essential to keep track of your DStv balance to avoid any interruptions in your viewing experience. In this article, we will guide you through the process of checking your DStv balance, ensuring that you can easily manage your account and enjoy uninterrupted entertainment.

1. Using the DStv Self-Service Portal

The DStv Self-Service Portal is a convenient way to manage your DStv account, including checking your balance. Follow these steps:

  • Open your web browser and visit the DStv Self-Service Portal at
  • Login to your account using your DStv Connect ID and password. If you do not have an account, you can easily sign up for one.
  • Once logged in, navigate to the “Account” section, where you will find various options for managing your account.
  • Click on the “Balance” option to view your DStv account balance. The balance displayed will reflect any outstanding payments or credits on your account.

2. Using the DStv Mobile App

If you prefer to manage your DStv account on the go, you can make use of the DStv Mobile App. Here’s how to check your balance:

  1. Download and install the DStv Mobile App from your device’s app store.
  2. Launch the app and login to your account using your DStv Connect ID and password.
  3. Once logged in, navigate to the “Account” or “My Account” section. The exact location may vary depending on the app version.
  4. Look for an option like “View Balance” or “Account Balance” to access your DStv account balance.
How To Check Dstv Balance

3. Using the USSD Code

If you prefer to check your DStv balance using your mobile phone without an internet connection, you can do so using the USSD code provided by DStv. Here’s how:

  1. Unlock your mobile phone and open the dialer app.
  2. Dial the USSD code *120*68584# and press the call button.
  3. Follow the on-screen instructions and select the option to check your balance.
  4. Your DStv account balance will then be displayed on your screen.

4. Contacting DStv Customer Service

If you are experiencing any difficulties checking your DStv balance through the available self-service options, you can reach out to DStv customer service for assistance. Here’s how:

  1. Dial the DStv customer service number, which can be found on their official website or your DStv decoder’s documentation.
  2. Follow the voice prompts to connect with a customer service representative.
  3. Explain your issue and request assistance in checking your DStv account balance.
  4. The customer service representative will guide you through the process and provide you with the necessary information.


Keeping track of your DStv balance is crucial for uninterrupted entertainment. By utilizing the DStv Self-Service Portal, the DStv Mobile App, the USSD code, or contacting DStv customer service, you have various options available for checking your DStv account balance. Stay up to date with your payments and enjoy a seamless viewing experience with DStv.