How To Check Ewallet Balance

How to Check Your Ewallet Balance in South Africa

Electronic wallets, also known as ewallets, have become increasingly popular in South Africa as a convenient way to manage money and make transactions. One of the most essential features of an ewallet is the ability to check your balance anytime and anywhere. In this article, we will guide you through the step-by-step process of checking your ewallet balance, ensuring that you always have full control over your finances.

What is an Ewallet?

Before we dive into the details of checking your ewallet balance, let’s first understand what an ewallet is. An ewallet is a software-based electronic system that allows users to store, send, and receive money using their smartphones or computers. This digital wallet eliminates the need for physical cash and traditional banking methods, providing a more convenient and secure way to handle transactions.

Choose Your Ewallet Service

The first step to checking your ewallet balance is to ensure you have selected a reliable ewallet service. In South Africa, popular ewallet providers include FNB eWallet, Nedbank Send-iMali, and ABSA CashSend. Choose the ewallet service that best suits your needs and create an account if you haven’t already done so.

Access the Ewallet App or Website

Once you have an ewallet account, the next step is to access the ewallet app or website. This can be done by downloading and installing the dedicated app from your chosen ewallet service provider on your smartphone or by visiting their website via a web browser on your computer. Ensure that you have a stable internet connection to avoid any connectivity issues during the process.

Log In to Your Ewallet Account

After accessing the ewallet app or website, log in to your ewallet account using your registered username and password. If you are using the app, you may also have the option to log in using biometric authentication, such as fingerprint or face recognition, for added security and convenience.

How To Check Ewallet Balance

Locate the Balance Section

Once you are logged in to your ewallet account, locate the balance section or tab. This section is typically prominently displayed on the home screen, but it may vary depending on the ewallet service provider and the app or website design. Look for phrases such as “My Balance” or “Account Overview.”

Check Your Ewallet Balance

Click or tap on the balance section to view your ewallet balance. The balance will be displayed in the local currency, such as South African Rand (ZAR). Take note of the available balance, as this represents the amount of money you can use for various transactions or transfers.

Review Recent Transactions

In addition to checking your ewallet balance, you may also have the option to review recent transactions. This feature allows you to see a detailed list of all the incoming and outgoing transactions associated with your ewallet account. It helps you keep track of your spending, identify any discrepancies, and ensure the accuracy of your financial records.

Set Balance Notifications

To stay updated on your ewallet balance without having to check it manually, consider setting up balance notifications. Most ewallet apps or websites offer customizable notification settings, where you can choose to receive alerts via SMS, email, or push notifications on your smartphone. This way, you’ll be instantly notified whenever there are changes or updates to your ewallet balance.

Perform Regular Balance Checks

It is crucial to perform regular balance checks to keep track of your financial situation and ensure the security of your ewallet. Make a habit of checking your ewallet balance at least once a day or before making any significant transactions. This practice will help you identify any unauthorized transactions and take appropriate action promptly.

Contact Customer Support

If you encounter any issues while trying to check your ewallet balance, don’t hesitate to contact customer support. Ewallet service providers typically offer various support channels, such as phone, email, live chat, or social media. Reach out to their customer support team for assistance, and they will guide you through the troubleshooting process to resolve any problems you may be experiencing.


Checking your ewallet balance in South Africa is a simple and straightforward process that allows you to stay in control of your finances at all times. Remember to choose a reliable ewallet service, access the app or website, log in to your account, locate the balance section, and check your ewallet balance. Additionally, review recent transactions, set up balance notifications, and perform regular checks to ensure the security and accuracy of your ewallet transactions. By following these steps, you can confidently manage your ewallet and enjoy the convenience of digital financial transactions.