How To Check Road Accident Fund Claim

Understanding Road Accident Fund Claims in South Africa

Being involved in a road accident can be a traumatic experience, both physically and emotionally. In South Africa, individuals who are injured in a road accident may be entitled to compensation through the Road Accident Fund (RAF). The RAF is a government institution that provides financial assistance to those who have been injured or lost a loved one in a road accident caused by someone else’s negligence.

How to Lodge a Road Accident Fund Claim

If you have been injured in a road accident, it is important to seek legal advice as soon as possible to determine if you have a valid claim against the RAF. To lodge a claim, you will need to gather evidence to support your case, such as medical records, police reports, and witness statements. A lawyer specializing in road accident claims can guide you through the process and help you compile the necessary documentation to strengthen your case.

Checking the Status of Your Road Accident Fund Claim

Once you have submitted your claim to the RAF, you may be wondering how to check the status of your claim. The RAF has an online portal where claimants can track the progress of their claims. To access this portal, you will need to have your claim number and personal details on hand.

Step 1: Visit the RAF website

Go to the official website of the Road Accident Fund ( and look for the section that allows you to check the status of your claim. Click on the link and you will be directed to the login page.

How To Check Road Accident Fund Claim

Step 2: Log in to your account

Enter your claim number and personal details to log in to your account. Once you have successfully logged in, you will be able to see the status of your claim, including any updates or documents that have been submitted.

Step 3: Contact the RAF directly

If you encounter any issues with accessing the online portal or have specific questions about your claim, you can contact the RAF directly for assistance. They have dedicated customer service representatives who can provide you with updates on your claim and address any concerns you may have.

Factors Affecting the Processing of Road Accident Fund Claims

It is important to note that the processing of Road Accident Fund claims can be affected by various factors, including the complexity of the case, the amount of compensation being sought, and the availability of supporting evidence. It is essential to be patient during this process and work closely with your legal representative to ensure that your claim is handled efficiently and effectively.


Seeking compensation through the Road Accident Fund can be a challenging and complex process. By understanding how to lodge a claim, track its progress, and navigate the various factors that can affect the processing of your claim, you can increase your chances of receiving the financial assistance you deserve. Remember to seek legal advice and guidance to ensure that your rights are protected throughout the claims process.