How To Check Telkom Data

Telkom is a well-known telecommunications company in South Africa. It offers a variety of services, including mobile phone plans, internet services, and data packages. Checking your Telkom data balance is important to avoid running out of data unexpectedly. In this article, we will guide you on how to check your Telkom data balance and provide some additional tips to help you manage your data effectively.

Methods to Check Telkom Data Balance

Method 1: USSD Code

1. Dial *188# on your Telkom mobile phone. This is the USSD code to access Telkom’s service menu.

2. A menu will appear on your screen. Select the option for “Check Balance” or any option related to data balance.

3. Wait for a few seconds, and your data balance will be displayed on the screen.

Method 2: Telkom Mobile App

1. Download and install the Telkom mobile app from the Google Play Store or Apple App Store.

2. Open the app and log in with your Telkom mobile number and password. If you don’t have an account, create one by following the on-screen instructions.

3. Once logged in, you will be able to see your account details, including your data balance. Look for the section that displays your current data usage or balance.

How To Check Telkom Data

Method 3: Telkom Self-Service Portal

1. Visit the Telkom Self-Service Portal website on your computer or mobile device:

2. Sign in to your Telkom Self-Service account. If you don’t have one, you can create it by providing the necessary details.

3. After logging in, navigate to the section that displays your account or data balance. Here, you will find detailed information about your data usage and any available data bundles.

Method 4: Call Telkom Customer Service

1. Dial 10213 from your Telkom mobile device or any other phone.

2. Follow the automated voice prompts to reach the customer service representative.

3. Request them to provide your data balance. You may need to provide some personal information for verification purposes.

Tips for Managing Telkom Data

1. Monitor your data usage regularly: Keep track of how much data you are using and compare it with your allocated data allowance. This will help you identify any excessive data usage or potential data leaks.

2. Set data limits: If you tend to exceed your monthly data allowance, consider setting data limits on your device or within the Telkom mobile app. This will notify you when you are approaching your limit, allowing you to adjust your usage accordingly.

3. Connect to Wi-Fi whenever possible: Use Wi-Fi networks whenever available to reduce your reliance on mobile data. Connect to home or trusted public Wi-Fi networks to save your mobile data for when you really need it.

4. Optimize app settings: Many apps have settings that allow you to limit their data usage. Explore the settings of your frequently used apps and see if you can enable features like “data saver mode” to reduce data consumption.

5. Download media on Wi-Fi: Avoid downloading large files or streaming high-definition videos using your mobile data. Instead, download such content when connected to Wi-Fi to conserve your data.


Checking your Telkom data balance is a simple process that can help you stay in control of your mobile data usage. By following the methods mentioned above, you can easily check your data balance and manage it effectively. Remember to monitor your data usage regularly and follow the tips provided to make the most out of your Telkom data.