How To Reset Geyserwise

Resetting Geyserwise: A Step-by-Step Guide

Are you experiencing issues with your Geyserwise system? Resetting it might be the solution you need. Geyserwise is a popular choice for homeowners in South Africa to efficiently manage their geysers and save on energy costs. However, like any other electronic device, it can occasionally encounter problems that require a reset. In this guide, we’ll walk you through the steps to reset your Geyserwise system and get it back up and running smoothly.

Understanding Geyserwise Reset

Before we dive into the reset process, it’s essential to understand what a Geyserwise reset entails. A reset is essentially a way to reboot your Geyserwise system, clearing any temporary glitches or errors that may have occurred. It’s a simple and effective troubleshooting step that can often resolve common issues, such as freezing or display errors. Resetting your Geyserwise system is a safe procedure and won’t cause any harm to the device.

Step 1: Locate the Geyserwise Controller

The first step in resetting your Geyserwise system is to locate the Geyserwise controller. Typically, you can find it installed near your electric geyser or heat pump. The controller is a small box with a digital display and buttons for controlling and programming your geyser’s settings.

Step 2: Turn Off Power

Before initiating the reset, it’s crucial to turn off the power to your Geyserwise system. Locate the electrical breaker or isolator switch dedicated to your geyser and switch it off. This step ensures your safety during the reset process.

How To Reset Geyserwise

Step 3: Wait for a Minute

After turning off the power, give your Geyserwise system a minute to fully shut down and discharge any residual electricity. This waiting period allows the system to reset itself and clear any temporary issues.

Step 4: Turn On Power

Once you’ve waited for a minute, it’s time to turn the power back on. Locate the electrical breaker or isolator switch for your geyser and power it on. Give the system a few moments to boot up and stabilize.

Step 5: Reconfigure Settings

After powering on your Geyserwise system, you’ll need to reconfigure your desired settings. These settings include things like temperature control, timer schedules, and other preferences specific to your household’s hot water requirements.

Step 6: Test the System

With the settings reconfigured, it’s essential to test the Geyserwise system to ensure it’s working correctly. Observe the digital display for any error messages or abnormal behavior. Check if the system responds accurately to the changes you made in the settings. If all seems well, you can rest easy knowing your Geyserwise system has been successfully reset.

When to Seek Professional Help

In most cases, a simple reset will resolve common issues with your Geyserwise system. However, if you’ve followed the reset process and continue to experience problems, it may be time to seek professional assistance. Reach out to an experienced technician or the Geyserwise support team to diagnose and fix any underlying issues. They have the expertise and tools necessary to perform in-depth troubleshooting and ensure your system functions optimally.


Resetting your Geyserwise system can be a straightforward and effective way to troubleshoot common issues. By following the step-by-step guide outlined above, you can reset your system with ease. Remember, always ensure your safety by turning off the power before attempting any maintenance procedures. If problems persist, it’s best to consult a professional for further assistance. Enjoy the benefits of a properly functioning Geyserwise system, saving energy and money while enjoying reliable hot water.