How To Reverse Ewallet On Fnb Banking App

Are you looking to reverse an eWallet transaction on the FNB Banking App in South Africa? Whether you made a mistake or need to get a refund, this simple guide will walk you through the steps to reverse an eWallet transaction on the popular banking app.

Step 1: Log into the FNB Banking App

The first step to reversing an eWallet transaction on the FNB Banking App is to log into your account. Enter your login details as usual and navigate to the home screen of the app.

Step 2: Select the ‘Transact’ Tab

Once you are logged in, locate the ‘Transact’ tab on the bottom menu of the app. Click on the tab to access the transaction options.

Step 3: Choose ‘eWallet Services’

Under the ‘Transact’ tab, you will find various transaction services. Look for the ‘eWallet Services’ option and click on it to proceed with reversing the eWallet transaction.

How To Reverse Ewallet On Fnb Banking App

Step 4: Select ‘Reverse Transaction’

Within the ‘eWallet Services’ section, you will see a list of transaction options. Choose the ‘Reverse Transaction’ option to initiate the process of reversing the eWallet transaction.

Step 5: Enter Transaction Details

Next, you will be prompted to enter the necessary transaction details, including the recipient’s cell phone number, the amount of the transaction, and any other relevant information. Verify that the information is correct before proceeding.

Step 6: Confirm and Submit

Once you have entered all the required details, review the information one more time to ensure accuracy. If everything looks correct, confirm the transaction reversal by clicking on the ‘Submit’ button.

Step 7: Transaction Reversed

After submitting the request to reverse the eWallet transaction, the process will be initiated by FNB. Depending on the specific circumstances, the reversal may take some time to be processed, so be patient and keep an eye on your account for updates.


Reversing an eWallet transaction on the FNB Banking App is a straightforward process that can be done quickly and easily. By following the steps outlined in this guide, you can successfully reverse a transaction and get a refund if needed. Remember to always double-check the transaction details to avoid any errors, and contact FNB’s customer service if you encounter any difficulties during the process.