How To Reverse Payment On Absa App

Have you made a payment on the Absa app that you need to reverse? In this guide, we will walk you through the steps to reverse a payment on the Absa app. Whether you have sent money to the wrong person or made a mistake in the amount, the process for reversing a payment is simple and straightforward. Follow the steps outlined below to reverse your payment and get your money back.

Step 1: Log into the Absa App

The first step to reverse a payment on the Absa app is to log into your account. Open the app on your mobile device and enter your login credentials to access your account.

Step 2: Select the Transaction History

Once you are logged in, navigate to the transaction history section of the app. Here, you will be able to see a list of all your recent transactions, including the payment you want to reverse.

Step 3: Locate the Payment to Reverse

Scroll through the transaction history to find the payment that you want to reverse. You can use the search function or filter options to quickly locate the transaction in question.

Step 4: Initiate the Payment Reversal

Once you have located the payment you want to reverse, select the option to reverse the payment. This will initiate the process to retrieve the funds from the recipient and credit them back to your account.

Step 5: Provide Reason for Reversal

Before the payment reversal is processed, you may be asked to provide a reason for reversing the payment. This information helps the bank understand the circumstances surrounding the reversal and ensures that the process is completed accurately.

Step 6: Confirm the Reversal

After providing the reason for the reversal, you will need to confirm the transaction. Review the details to make sure everything is correct before finalizing the payment reversal.

Step 7: Receive Confirmation

Once the payment reversal has been processed, you will receive a confirmation notification on the Absa app. This confirmation will indicate that the funds have been successfully retrieved from the recipient and credited back to your account.

Conclusion

Reversing a payment on the Absa app is a simple process that can be completed in just a few easy steps. By following the steps outlined in this guide, you can quickly and easily get your money back if you have made a payment in error. If you ever find yourself in a situation where you need to reverse a payment on the Absa app, simply follow the steps outlined above to initiate the process and retrieve your funds.